Privacy notice

Your privacy is important to us. This Privacy Notice explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

📋 Information We Collect

We may collect the following types of information:

Personal details such as name, phone number, email address, and delivery address
Order and payment-related information
Account information if you register on our website
Technical data such as IP address, browser type, and device information

🔐 How We Use Your Information

To process and deliver your orders
To communicate with you about your orders or enquiries
To improve our products, services, and website experience
To comply with legal and regulatory requirements

💳 Payment Security

We do not store your payment card details. All payments are processed securely through trusted third-party payment providers using industry-standard security measures.

🤝 Sharing Your Information

We do not sell, rent, or trade your personal information. Your data may only be shared with:

Delivery and logistics partners for order fulfilment
Payment service providers for secure transaction processing
Legal authorities if required by law

🍪 Cookies

Our website may use cookies to enhance your browsing experience, remember preferences, and analyse website traffic. You can manage cookie settings through your browser.

📁 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this notice or as required by law.

🛡️ Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

✏️ Your Rights

You have the right to request access, correction, or deletion of your personal information. To make a request, please contact us using the details provided below.

📞 Contact Us

If you have any questions or concerns about this Privacy Notice or how we handle your data, please contact us:

Nova Software Company Pvt. Ltd.
Email: support@mero-it.com
Phone: +977-1-4334077

By using our website, you agree to the terms of this Privacy Notice.